Effective Date: 7/13/2025
Website: www.fejistglobal.com

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make use of our website and services, including our e-commerce platform, children daycare services, authorship content, welfare ministry initiatives, companionship for seniors, support for autistic children, and cancer patient care.

Please read this policy carefully to understand our practices regarding your personal data. By using our website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information in connection with your use of our website and services, including:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Billing and shipping details

  • Payment information (processed securely via third-party payment providers)

  • Emergency contact details (for daycare, senior, or support services)

b. Sensitive Personal Information

In the course of providing care-related services (e.g., for children, seniors, individuals with autism, and cancer patients), we may collect limited health-related or special category data with explicit consent and solely for the purpose of providing care and support.

c. Usage Data

We may collect data about how you use the website, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring URLs

  • Shopping cart activity

d. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services and offerings

  • To fulfill e-commerce orders and provide customer support

  • To manage childcare, companionship, and support services safely and effectively

  • To communicate with you regarding your inquiries, appointments, or purchases

  • To send newsletters, updates, and marketing (with your consent)

  • To comply with legal obligations or protect vital interests

3. Legal Basis for Processing (For EEA Visitors)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data will depend on the context:

  • Consent – when you provide explicit permission (e.g., for marketing or care services)

  • Contract – when processing is necessary to perform a contract with you (e.g., e-commerce orders)

  • Legal Obligation – when we need to comply with a legal requirement

  • Legitimate Interests – where we have a legitimate interest not overridden by your rights (e.g., security, fraud prevention)

4. Sharing Your Information

We do not sell your personal data. We may share your information in the following cases:

  • Service Providers – with trusted partners who help us operate the website, process payments, or provide services (e.g., Stripe, childcare staff)

  • Legal Authorities – if required to do so by law or to protect our legal rights

  • Emergency Situations – with healthcare professionals or emergency contacts when necessary for health or safety

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For example:

  • Purchase records: up to 7 years for tax purposes

  • Daycare or support service data: until services end + retention as per care regulations

  • Marketing preferences: until you opt out

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent at any time

  • Data portability

  • File a complaint with a data protection authority

To exercise any of these rights, please email us at [insert your privacy contact email].

7. Children’s Privacy

We are committed to protecting children’s privacy. For daycare services or any data collected about minors, we require parental or guardian consent. We do not knowingly collect personal information from children under 13 without verified consent.

8. Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. These include:

  • SSL encryption

  • Access controls for sensitive systems

  • Staff training on confidentiality

  • Secure data storage systems

However, no method of transmission over the internet or electronic storage is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an “Effective Date” at the top. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact:

Fejist Global
Email: fegistglobal@gmail.com
Website: www.fejistglobal.com

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